I have strong experience in property management administration, collections, and customer service. My background includes handling tenant and landlord communication, arrears follow-ups, payment plans, scheduling inspections, and maintaining accurate documentation using platforms like Ailo, PropertyMe and Property tree.
Before transitioning into property management, I worked in customer service for global companies such as -----------, United Airlines, Microsoft Advertising, and Shopify. These roles strengthened my communication skills, problem-solving, attention to detail, and ability to manage high-volume enquiries in fast-paced environments.
I am organised, reliable, and committed to delivering efficient and professional support.