Running a growing agency but your operations can't keep up? I've been there - and I've fixed it.
I'm Jevi, an Accredited Online Business Manager and Certified ClickUp Expert with 10+ years in operations, project management, and HR. Most recently, I helped scale a fully remote digital marketing agency to seven-figure annual revenue by building the operational backbone that let the team grow without things falling apart.
What I actually do - not just manage tasks, but build the systems that make growth sustainable:
Operations & SOPs: Built the agency's full ClickUp infrastructure - meeting spaces, content pipeline workflows, onboarding processes, and a framework that prevents inflated red-status reporting on client scorecards
Financial visibility: Built multi-tab profitability tracking workbooks covering 33+ client accounts across two service pods
Client health & risk management: Designed a Blocked Status SOP with escalation timelines and a Traffic Light client status system so issues get caught before they become churn
HR & recruiting: Built a recruiting function from scratch - interview scripts, evaluation frameworks, skills assessments, 90-day onboarding plans
EOS/L10 facilitation: Run leadership meetings using EOS frameworks that get to real issues, not surface symptoms
Certifications: Accredited Online Business Manager, ClickUp Ambassador/Expert - currently completing my PMP and my Masters in Management
If your business needs someone who can own operations end-to-end - not just execute tasks, but design the systems that scale with you - let's talk.
