I’m a General Virtual Assistant with strong experience in customer support and eCommerce operations, helping businesses stay organized while delivering excellent customer experiences.
I’ve worked with Shopify and handled customer inquiries through email and live chat, ensuring fast response times, clear communication, and accurate resolutions.
Here’s how I can support your business:
• Customer support (email & chat – Zendesk/Shopify)
• Order tracking, fulfillment coordination, and issue resolution
• Refunds, returns, and dispute handling
• Data entry, research, and admin support
• Shopify product updates and backend tasks
Proven experience:
• Handled 50+ customer inquiries daily via email and chat
• Maintained fast response times and accurate resolutions
• Experienced in refunds, tracking issues, and order concerns
• Helped reduce refund losses by converting requests into exchanges or retained sales
I’m detail-oriented, reliable, and comfortable working in fast-paced environments where both customer satisfaction and operational efficiency matter.
Whether you need help managing customers or keeping your daily operations running smoothly, I’m ready to support your business and help improve your customer experience.
Verified
