I'm dedicated professional with a solid background in Computer Science from Mapúa Malayan Colleges Laguna. My experience spans customer support and operations management, with a recent role as a Chat Support Specialist at TTEC Philippines for Revolut, where I resolved inquiries and technical issues efficiently. At OpenLoop Health, I optimized processes and led teams to success as an Operations Manager and Patient Support Manager.I am proficient in technical skills, including Microsoft Office Suite, Google Workspace, Zendesk, HTML, CSS, JavaScript, C#, and SQL. Fluent in English and Filipino, I excel in delivering exceptional service, streamlining workflows, and fostering team collaboration. My commitment to excellence and continuous improvement drives organizational success, making me a valuable asset to any team.
