Have you considered the untapped potential of Amazon for
your brand?
I'm Ria, and I'm an aspiring Amazon Account Manager with a
fresh perspective and a hunger to help businesses unlock explosive growth on
the platform.
Having completed an Amazon Account Management course
provided me with a strong foundation in Amazon Account Management and gained
in-depth knowledge of the Amazon marketplace, account management best
practices, and strategies to optimize client growth. Through
this, I am confident in my ability to help you navigate the ever-changing
Amazon landscape and leverage these learnings and skills to deliver exceptional
service to my clients and achieve their Amazon business goals.
Customer satisfaction is my utmost priority. I have a strong collaboration and communication skills, a self starter with a meticulous attention to detail mindset with focus on accuracy and quality assurance. I thrive on challenges, persistent in resolving issues and can manage multiple task and priorities. I constantly strive for growth and advancement, always eager to learn alongside my clients.
HERE’S HOW I CAN HELP YOU:
* Amazon Account Management
and Maintenance: Proactively manage and monitor day-to-today account
operations. Maintain account health, perform daily health checks, respond to
issues, and track key metrics related to account health and compliance.
* Catalog Management:
Optimize product listings for discoverability, create variation pages, and
provide data-driven insights to enhance the catalog and brand presence.
* Compliance Management:
Ensure products adhere to Amazon’s compliance standards, resolve compliance
issues and stay updated on policies
*Case Management and Troubleshooting:
Serve as the main contact for escalating and resolving cases
with Amazon support, assist with seller-support tasks, and manage flat files to
resolve issues.
* Flat File Proficiency:
Efficiently manage and update large volumes of product data using flat files.
* Customer Feedback Management:
Manage and respond to customer inquiries, track feedback, and
handle the Amazon Feedback Manager, including disputing negative reviews and
generating responses.
