Hey there! Need a helping hand to tackle your to-do list and keep things running smoothly? Look no further! I'm Lyn, your virtual assistant extraordinaire.
With me on your team, you can wave goodbye to overwhelm and hello to streamlined efficiency. From managing emails and calendars, and creating social media content to handling documents and communication, everything administrative -- I've got you covered.
Areas of Expertise:
* VIRTUAL ASSISTANT / GENERAL VA *
- Administrative and Clerical tasks
- Email management
- Phone and Email communication
- Calendar management
- Web research and Data entry
- Document formatting / File conversion
- Basic bookkeeping
- Arranging travel and accommodation
* CUSTOMER SERVICE *
- Chat, email and phone support
- Inbound and outbound calling
- Cold calling
- Credit collections and research
* SOCIAL MEDIA MANAGEMENT *
- Manage social media accounts (Facebook, Instagram, Twitter, YouTube, TikTok)
- Social media engagement / Social media support
- Graphic design
- Thumbnail editing
- Basic photo and video editing
* SKILLS *
- Strong communication skills
- Organizational skills
- Interpersonal and Intrapersonal skills
- Analytical and Problem-solving skills
- Adaptability and Flexibility skills
- Time management
- Customer support
- Can multitask
- Great attention to detail
- Goal oriented
* TOOLS AND SOFTWARE *
- Google Suite
- Microsoft Office
- Oracle
- Skype
- -----------
- DialPad
- MS Teams
- Zoom
- Google Meet
- Canva and Lightroom
- iMovie and CapCut
- Arkowl
- Ekata Identity Engine
- Avaya Caller and Cisco Caller
- VISA E-business Commerce tool
- Notion and Notion Calendar
- Basic Quickbooks online
- SAP CRM & SAP ERP
Let's tackle your to-do list together and make magic happen! Hire me. ;)
