I have a decent experience with customer support / customer service where I was able to develop skills that is very much needed in 21st -----------wadays, you need to be computer literate and be a good communicator where you can converse virtually through email, chat or even on a live phone call. My experience helped me to run after our fast paced world. I was also able to develop software skills which I know will be very beneficial to clients / companies looking for someone with skills, attitude and can offer a quality work.