Certified Dental VA and HIPPA certified with Expertise in Claims, Insurance Verification, and Patient Scheduling :I have extensive experience in customer service. •My most recent job was as a Dental insurance CSR, This role involves assisting providers with their dental insurance inquiries, claims, and patient benefits. •I have developed a deep understanding of the claims process in my previous role. I am highly skilled in working with insurance providers to ensure that claims are processed accurately and efficiently. I was able to reduce claim denials by 25% by reviewing patient records and providing thorough documentation.I am confident that I can become a highly effective scheduler and provide exceptional support to the dental practice. •Additionally, I have a strong understanding of dental terminology, which has enabled me to communicate effectively with patients, insurance companies, and other dental professionals. This knowledge helps me to accurately document patient information and understand and interpret dental insurance policies. My skills in dental insurance verification ensure that patients receive accurate information about their coverage and benefits. •Finally, I am very familiar with Open Dental, Citrix, DentalXchange, NEA, and Change Healthcare, and I am comfortable using a wide range of dental practice management software programs. I believe that my strong technical skills, combined with my dedication to customer service, make me an excellent fit for this position. •Overall, my experience as a dental insurance CSR has provided me with a strong foundation in managing the administrative side of dental practices while ensuring that patients receive the best possible care.
