Customer Service Representative/ Teammate
-Respond to customer queries in a timely and accurate way, via phone call and email
-Efficiently and effectively resolve customer issues to meet KPIs and achieve high satisfaction levels
-Gather and analyze data taken from the internet and continually updating file for client use
Assistant Manager
-Check and report Financial Statements
-Make changes in report formatting and report generation
-Report Bank Reconciliation to Operations Manager
-Make memos and schedule meetings
-Check accuracy of payments made to suppliers ( non – trade)
Accounting Supervisor
-Check payments for both external and internal suppliers
-Check works of Bookkeepers
-Check statement of accounts for external and internal customers
-Finalize reports on monthly, bi annual and annual Financial Statements
-Check Group General Overhead expenses and charging
Bookkeeper
-Prepare and record accounting entries for Financial Statements
-Prepare Financial Statements for report
-Document daily, weekly and monthly sales
-Reporting of Supplies and Fixed Assets inventory to the higher management
-Prepare Sales Report
-Bank Account Monitoring and Bank Reconciliation
Accounting Clerk
-Prepare payments for both external and internal suppliers
-Document and close transactions of the group
-Input basic accounting entries
-Do physical inventory of supply and fixed assets
-Settle discrepancies in supplies and fixed assets inventory report
-Assist in managing invoices, payments and expenses