I help e-commerce businesses deliver smooth and reliable customer support by building systems, handling fulfillment, and training AI chatbots.
With experience in Shopify, Amazon, HelpScout, and
Tawk.to, I?ve written SOPs, automated CS workflows, coordinated with warehouses, and processed returns and claims. I also trained chatbots like VanChat, TinyTalk, and AirFive to improve support speed and accuracy.
Detail-oriented, independent, and proactive, I bring structure, efficiency, and care to every task.
