I help service-based businesses stay organized, efficient, and on schedule by taking ownership of daily operations, team coordination, and dispatch.
I currently support a cleaning services company with a 40-member team, managing 20+ daily bookings for NDIS, aged care, and private clients. I handle scheduling through Ascora, assign teams, and resolve real-time issues such as staff absences, conflicts, and urgent changes, ensuring operations continue smoothly without delays.
I’m highly reliable, detail-oriented, and solution-focused. I don’t just follow instructions, I identify problems early, make quick decisions, and keep systems running efficiently even in fast-paced environments.
Beyond operations, I provide executive support by assisting with internal processes, documentation, and system coordination. I also maintain organized client records and workflows using ClickUp and Jotform.
I’m also a licensed Civil Engineer and Project Management Trainer, having trained over 2,000 professionals in scheduling, estimating, and project management. This gives me a strong foundation in planning, structure, and process improvement.
What I can take off your plate:
• Scheduling & Dispatch Coordination
• Operations & Workflow Management
• Executive Assistance
• Team Coordination (10–40+ staff)
• CRM & Client Communication
• Process Improvement & System Organization
Tools:
Ascora | ClickUp | Jotform | MS Project | Primavera P6 | PlanSwift | Bluebeam
If you need someone who can take initiative, solve problems quickly, and keep your operations running smoothly, I’m ready to support your business.