A highly organized and customer-focused professional with over 5 years of combined experience in customer service, client communication, account management, and project coordination. Most recently, I worked as a Customer Service Associate for a legal services company, where I managed client inquiries via email, provided timely support, coordinated with internal teams, and ensured requests were resolved efficiently throughout the customer journey.
Prior to this, I gained extensive experience in brand management, account handling, and project coordination, developing strong organizational, problem-solving, and communication skills. I thrive in fast-paced environments, adapt quickly to new systems and processes, and take pride in delivering exceptional customer experiences while consistently meeting deadlines and maintaining high-quality standards.
I am detail-oriented, dependable, and committed to building positive client relationships. I am now seeking opportunities where I can contribute my customer service expertise, administrative skills, and proactive approach to help businesses deliver outstanding support and achieve their goals.
