As a Customer Support Representative, I am responsible addressing customer inquiries and resolving issues via various communication channels. My primary task include providing accurate information about our products/services, assisting with order related concerns, and ensuring overall customer satisfaction. Strong communication skills, empathy, and the ability to troubleshoot effectively are key for success in this role. (Customer Assistant)
As an Online Tutor, I will facilitate engaging and effective learning experiences for my students. My responsibilities include delivering live, one-on-one or group sessions through online platforms, adapting teaching materials to meet individual student needs, and providing constructive feedback. I also track student progress, adjust teaching methods as needed, and maintain clear communication with both students and parent.(Online Tutor)
