With 18 years of diverse industry experience, I bring extensive expertise in customer service, real estate, property management, and administrative support. My career has included impactful roles with financial institutions, real estate brokerages, and international hospitality brands. Over the last decade, I?ve specialized as a Professional Virtual Assistant in Property Management, supporting portfolios across the US, UK, Australia, and Greece.
I am highly proficient in a wide range of tools, including CRMs, property management platforms, and communication systems, which enable me to deliver efficient, organized, and high-quality support. My strengths lie in tenant relations, maintenance coordination, accounts payable, listing management, and administrative operations. I thrive both independently and within team structures, with a strong commitment to timely execution and client satisfaction.
Additional Skills
CRM & Property Management Software:
AppFolio, REST Professional, PropertyMe, Agentbox, Filesmart, Dotloop, Green Sheet, Eedge, Top Producer, Boomtown, CINC, Trello, Inspection Express, FileSmart, Tokeet, FollowUpBoss
Communication Tools:
Nextiva, Zendesk, Live Chat, HubSpot, Asana, Slack
Channel & Booking Platforms:
Airbnb, -----------, VRBO, Expedia, TripAdvisor, Atraveo, -----------, Properly App
Transaction Coordination & Real Estate Support
Social Media Management & Basic Website Building
Customer Support, Inside Sales, and Debt Collection
Lead Generation: LinkedIn & Email Outreach
Strong written and verbal communication
Detail-oriented with a focus on process improvement and efficiency