Operations and Business Manager | Head of Operations Support

I help service-based business owners, coaches, consultants, and growing online businesses create structure behind the scenes so their operations, projects, team, and client delivery can run more smoothly.

With over 7 years of experience in online business support, social media, project coordination, systems setup, and operations management, I’ve grown from being a hands-on Virtual Assistant and Social Media Manager into an Operations and Business Manager who can support both strategy and execution.

My strength is turning backend chaos into clear workflows, organized systems, and repeatable processes. I help business owners manage moving pieces across content, client delivery, team coordination, launches, CRM setup, SOPs, project management, and day-to-day business operations.

I’m especially a good fit for founders who already have ideas, offers, clients, and growth goals but need someone dependable to help organize the execution layer. I can help build the structure, manage the workflow, coordinate the team, track priorities, improve processes, and make sure things move forward without everything depending on the founder.

Some of the areas I can support include:

• Operations and project management
• Team coordination and task follow-through
• SOP creation and workflow improvement
• Client onboarding and client experience systems
• CRM setup and automation support
• Content operations and publishing workflows
• Email marketing and funnel support
• Launch and campaign coordination
• Calendar, task, and backend organization
• Executive support for founders and CEOs

I have experience using tools such as GoHighLevel, Asana, ClickUp, Trello, Basecamp, WordPress, Kajabi, Dubsado, Canva, CapCut, Google Workspace, Microsoft Teams, Outlook, Kit/ConvertKit, Campaign Monitor, Circle, and other online business platforms.

I work best with business owners who value clear communication, trust, ownership, and long-term collaboration. I am proactive, organized, detail-oriented, and able to see what needs to be improved before it becomes a bigger problem.

My goal is to help founders get out of daily operational overwhelm by building the systems, structure, and support they need to lead their business with more clarity and confidence.