Detail-oriented Virtual Assistant and Customer Support Specialist with over 4 years of experience in BPO (telecommunications, food delivery, and healthcare) and 2+ years supporting e-commerce and remote operations. Proven ability to manage high-volume customer interactions via chat, email, and phone while maintaining strong service quality and efficiency.
Experienced in product sourcing, supplier coordination, order processing, and administrative support. Adept at resolving customer concerns, improving satisfaction, and supporting business operations remotely. Reliable, adaptable, and quick to learn new tools and systems.
