A former BPO employee who handles specializes in Customer service and also a freelance medical biller in health care industries. I work as a customer service associate and handling customers for amazon in retail and logistics from the -----------nt customer pick a choice of product and place the order I help them until it reaches to their doorsteps. I do tracking, email and calls outbound and inbound calls for amazon. I also work for Chase as a Travel Consultant, our customer are those chase card holders and also those who earn points that they can use for travel and leisure such as flight, car rental, hotel reservation and tour I do Changes, cancellation and any type of request or concern that has in their booking I am there to help. Also I am a medical biller whom handle claims or insurance by patients.