General Executive VA|Ops & HR Healthcare Manager|Medical VA

Hi there,

Are you looking for someone reliable to help keep your business organized and running smoothly? I’d be glad to support you.

I’m Novia, a Virtual Assistant and Operations Manager with hands-on experience in hormone clinic operations, HR recruitment, payroll, billing, and daily admin work. For the past few years, I’ve managed overall operations of a healthcare company—from processing salaries and invoices to assisting with patient payments and coordinating with partner pharmacies.

I work behind the scenes to keep things organized and running efficiently, giving business owners more time to focus on growth.

Here’s how I can support your team:
• HR & Admin Support – Recruitment, interview scheduling, employee coordination, payroll, and general admin tasks
• Healthcare & Billing – Patient support, medical records, payment tracking, and documentation
• Operations & Reporting – Workforce monitoring, weekly reports, and performance support
• General Admin – Calendar and email management, data entry, report preparation, and file organization

Tools I’m familiar with: Salesforce, HubSpot, Google Workspace, RingCentral, Practice Fusion, Tawk.to, Slack, Eventective, Canva, Sendible, Mailchimp, Dialpad, G Suite

I’m organized, adaptable, and detail-oriented, comfortable managing multiple areas of operations and admin work while ensuring accuracy.

If you think I could be a good fit, I’d love to connect and discuss how I can support your team.

Best regards,
Novia