YOUR PASSIONATE CUSTOMER SERVICE SPECIALIST AND ADMINISTRATIVE EXPERT!
-13 Years of Experience
-Dedicated to Customer Satisfaction & Company Success
-Customer-Centric Administrative Skills
-Talent Acquisition Specialist
I'm dedicated to ensuring customer satisfaction and driving company achievements. I excel in delivering results through a keen eye for quality, speed, and process efficiency.
My unique blend of administrative skills and a customer-centric approach enables me to provide effective communication and comprehensive support. I bring valuable expertise in managing customer relationships, excelling in e-commerce management (B2B and B2C), fraud prevention, logistics and supply chain management. Crafting enduring customer relationships through effective marketing strategies is my specialty.
Additionally, I'm proficient in CV screening, keyword searches, and ATS updates, leveraging LinkedIn to source candidates perfectly aligned with specific roles or client needs. I also excel in executive candidate liaison, ensuring swift, transparent communication without compromising relationships.
SKILLS AND SERVICES:
CUSTOMER SERVICE
Customer Service Specialist
Phone/Chat/Email Support
Technical Support
Order Process and Management
Billing and Account Management
Supply Chain Management
Complaint/Escalations Handling
Cross-Selling and Upselling
Fraud Prevention
Chargeback Reversal
Newsletter Subscriptions
Voucher Code Management
ADMINISTRATIVE SUPPORT<8efe80624d780eba0c6493ec45140364>Email Management
Bookkeeping & Financial Management
CRM
Data Entry
Scheduling/Time Management
Employee Audit
Meeting Coordination
Project Assistance
HR Support
RECRUITMENT AND TALENT ACQUISITION
Job Posting
Candidate Sourcing
Resume Screening
Initial Screening
Interviews
Candidate Assessment
Reference Checking
Application Tracking
WHY CHOOSE ME? When you work with me, you're not just hiring a freelancer; you're gaining a partner who is dedicated to your success. I thrive on challenges, love taking on new projects, and am committed to delivering excellence every step of the way. Let's team up and make your business shine!
