I am an experienced virtual assistant and Certified Social Media Manager with extensive knowledge in Ecommerce and Marketing. For over two years, I have been a Virtual Assistant / Ecommerce manager. I have extensive knowledge in Shopify, Social Media Management, Marketing/Advertising Campaigns and Customer Service.
Virtual Assistant
- Administrative Tasks (CRMs, email management, scheduling meetings, etc.)
- Calendar Management
- Customer Support
- Travel Arrangement
Ecommerce Manager
- Product research and listing
- Website Building
- Order, Return, and Refund Processing
- Customer Support
- Data Entry
Customer Service
- CRMs (-----------, Asana, Go High Level, etc.)
- Klaviyo, Gorgias, Tidio
- Chat and Email Marketing
- Chat Automation
Ads Specialist
- Meta (Facebook and Instagram), Google, Tiktok
- Keyword research
- Campaign Management
- Copywriting and Ad Creatives
- Performance tracking
Social Media Manager
- Facebook, Instagram, Tiktok, etc
- Content Creation
- Community Management
- Trend Awareness
