Too many tasks, too little time? Hire someone who can take work off your plate and get it done.
Hi, I’m Norie Angela Grupo Mendoza. I’m an administrative and customer support professional with experience in technical support, education, and day-to-day coordination. I help busy people stay organized, respond to customers, and move important tasks forward.
Need your inbox under control? A calendar that makes sense? Documents prepared, files organized, customers followed up with, or research completed? Send it my way. I’m comfortable handling the details that keep a business running, and I know how much easier your day becomes when you can trust someone to follow through.
My background in customer service and technical support has taught me to listen carefully, communicate clearly, and solve problems calmly. My work in education and administration has strengthened my planning, documentation, and time-management skills. I can adapt to different teams and tools, work independently, and keep you updated without needing constant reminders.
Here’s where I can help:
* Manage calendars, meetings, travel details, and inboxes
* Prepare documents, presentations, reports, and spreadsheets
* Organize files, enter data, and maintain accurate records
* Support customers through email, chat, and phone
* Update CRMs and follow up with customers, including in GoHighLevel
* Assist with basic bookkeeping and invoicing in QuickBooks
* Conduct online research and track tasks and deadlines
* Create simple graphics and presentations in Canva
* Work with Microsoft Office, Google Workspace, and AI tools
I care about doing the work well, protecting confidential information, and meeting deadlines. You can give me a clear goal and trust me to take ownership of the details.
If your to-do list keeps growing, let me help you get things done. Hire me, and let’s make your workday easier.
Verified
