Former IT Helpdesk Team Leader with 15 years of experience in the IT industry, including 3 years of leading a 12-member support team.
Adept at hardware troubleshooting, maintenance, and diagnosing complex technical issues. Delivering exceptional customer satisfaction and collaboration within cross-functional IT teams.
Additionally, I’m passionate about driving revenue growth while delivering outstanding customer support and lasting value.
I’m looking to join an organization where I can build enduring relationships, align with long-term goals, and contribute to the company's success.