Versatile Customer Service, Dispatch, and Administrative Professional with 10+ years of experience supporting US-based clients across logistics, home services, e-commerce, and transport industries.
Skilled in customer support, real-time dispatching, scheduling, sales coordination, and administrative operations, with hands-on experience in CRM automation and workflow optimization using GoHighLevel.
Proven ability to handle high call volumes, resolve escalations, coordinate field teams, and support client onboarding and sales closer and sales processes. Known for reliability, adaptability, and the ability to manage multiple roles simultaneously in fast-paced environments.
