Detail-oriented and highly organised Administrative Support Specialist with strong experience in short-term rental on-boarding, back-office operations, and team support. Proficient in Microsoft Office, Google Workspace, Zendesk, and hospitality management systems like Resly and Voyager. Skilled in building and publishing property listings across multiple OTAs, managing owner accounts, supporting cross-company workflows, and providing Tier 1 & 2 support. Experienced in coaching tea-----------mbers, assisting in event coordination, and using tools like Slack and Canva for collaboration and visual materials. Committed to delivering accurate, efficient, and reliable support to ensure smooth operations and high-quality outcomes.