Hello there! I'm -----------, your level 1 IT technician, and I'm passionate about leveraging my adaptability and multifaceted skills. With a bachelor's degree in Industrial Engineering, I've gained extensive experience in various roles including Technical Analyst, Quality Assurance Analyst, and my current position as an IT Technician for a US direct client. My expertise lies in IT Application Support, Process Improvement, and Quality Assurance, with a proven track record of conducting root cause analysis and implementing effective solutions to drive positive organizational change.
Here's what I bring to the table:
Content Creation
Photo Editing using Adobe Photoshop
Proficient IT Troubleshooting skills
Creating Reports using Excel, O365 apps, or Google Suite
