Technical Customer Support Specialist with over 10 years of customer service experience and more than 2 years supporting Shopify merchants. Experienced in troubleshooting Meta Pixel, Conversions API, Google Ads conversion tracking, Shopify integrations, and e-commerce attribution issues. Skilled in customer onboarding, technical troubleshooting, and helping businesses improve tracking accuracy. Strong communicator with a background in remote work, delivering high-quality support through chat and email while collaborating with cross-functional teams.
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