Administrative & Operations Virtual Assistant | Data Management | Customer Support | Billing & Collections

Hi! I’m Erika, a detail-oriented Administrative and Operations Support professional with experience in solar funding, billing and collections, customer service, lead generation, and online research.

I have experience handling documentation, reviewing and validating information, tracking requirements, maintaining records, resolving discrepancies, and coordinating with clients and internal teams. I’m comfortable working with high-volume data while maintaining accuracy and attention to detail.

Here’s what I can help you with:
• Administrative & Virtual Assistant tasks
• Data Entry & Data Management
• Document Review & Management
• Email & Customer Support
• Billing & Collections
• Accounts Receivable & Payment Tracking
• Online Research & Lead Generation
• CRM & Database Management
• Calendar & Task Coordination
• Excel & Google Sheets
• Social Media Management
• General Administrative Support

Tools I have experience with:
Microsoft Excel, Google Sheets, Google Workspace, Microsoft Office, Scoops, Helpwise, PandaDoc, Basecamp, -----------, Canva, and CRM platforms.

I’m a hardworking, adaptable, organized, and dependable person who is comfortable learning new tools and processes. I pay close attention to instructions and details, and I always aim to complete tasks accurately and on time.

I’m looking for a long-term opportunity where I can contribute my skills, continue learning, and become a reliable part of your team.

If you’re looking for someone who is willing to learn, takes responsibility for her work, and pays attention to the details, I’d be happy to work with you.