I am an eCommerce Operations professional with hands-on experience managing product catalogs, inventory, pricing, and marketplace operations across Amazon, Wayfair, Walmart, Overstock, Home Depot, Lowe’s, and Target. My expertise includes product onboarding, listing optimization, Amazon case management, order processing, and data management. I am proficient in CRM systems, Microsoft Access, Gmail, Slack, and Canva, with a strong focus on accuracy, organization, and operational efficiency.
Alongside that, I also have over 3 years of experience in the construction industry—1 year full-time and 2 years part-time—as an Estimator. I specialize in cost estimation and preparing Bills of Quantities (BOQs), using Microsoft Excel and the full Microsoft Office Suite daily to deliver accurate calculations and clean project documentation.
Technical Skills
• Microsoft Office Suite (Excel, Word, Outlook)
• Microsoft Access
• CRM Systems
• Canva
eCommerce & Operations
• Product Listing Creation & Optimization
• Inventory Management
• Pricing Strategy & Competitor Analysis
• Purchase Order Processing
• Amazon Case Management
• Order Fulfillment & Tracking
Client Relations & Communication
• Customer Support & Issue Resolution
• Cross-functional Team Collaboration (Slack, Gmail)
• Clear and Professional Communication• Detail-Oriented Data Entry & Record Keeping
Project Support & Administration
• BOQ Preparation
• Cost Estimation
• Report Writing & Documentation
• Workflow Improvement & Process Optimization
