Hi, my name is Mhauriz, and I have 3 years of experience as a Medical VA plus 2 years as a Customer Service Representative. I'm a highly motivated individual with great customer service skills and experience, so I would be a valuable asset to your team.
I will highlight my experience as a Medical VA
Checking insurance eligibility through (ALMA & HEADWAY)
Calling and sending a message to the patient to confirm their scheduled appointment
Applying payments in the Electronic Medical Records Platform
Updating patient charts
Scheduling patients
Answering other customer inquiries
Manage large amounts of incoming phone calls
Prior Authorization
Sending Fax (lab work, lab orders, and medical notes)
New patient intake
Tools I am familiar with
Ring central
Alma
Headway
Nextgen
DrCatalyst
8x8
Athena one
AppFolio
Sequel Med
Opti Mantra
Gmail
Simple Practice
Hope to work with you soon!
