With a solid background of 10 years as a Call Center Agent - In charge of Payments and Collections and Billing and Accounts receivables. I believe I can make a valuable contribution to your team. Over the past decade, I have honed my skills and expertise as a Collections Agent, demonstrating a proven track record of successfully managing accounts and lowering receivables. My experience has equipped me with a comprehensive understanding of the financial processes and a commitment to maintaining positive client ----------- addition to my collections background, I have ventured into sales- part-time, where I have acquired valuable insights into customer engagement, effective communication and negotiation strategies, and achieving sales targets. My part-time sales role has allowed me to apply and enhance my interpersonal skills, further diversifying my professional capabilities.