I am a results-driven Operations Specialist, Executive Assistant, and Client Success Professional with over 6 years of remote work experience supporting startups, agencies, service-based businesses, and e-commerce companies. I specialize in streamlining operations, managing client relationships, optimizing workflows, and providing high-level administrative support to help businesses grow efficiently.
My experience includes GoHighLevel (GHL) CRM management, Executive Assistance, Client Success, Customer Support, Project Coordination, Operations Management, Podcast Guest Coordination, Speaker Landing Page creation, Workflow Automation, Calendar & Email Management, Lead Generation, Payroll Administration, HR Support, Reporting, and Cross-functional Team Collaboration.
I also have extensive experience in Amazon Seller Central, including Amazon PPC Management, Product Listing Optimization, Keyword Research, Competitor Analysis, Product Research, Inventory Monitoring, FBM Order Processing, and E-commerce Operations. I am proficient in using GoHighLevel (GHL), Amazon Seller Central, Amazon Advertising Console, Helium 10, Keepa, Amazon Brand Analytics, ShippingEasy, Veeqo, -----------, Asana, Slack, Google Workspace, Microsoft Office, Canva, Stripe, DocuSign, and other cloud-based business tools.
I am highly organized, proactive, detail-oriented, and adaptable. I thrive in fast-paced environments, communicate effectively with clients and teams, and take ownership of my responsibilities. Whether managing day-to-day operations, supporting executives, maintaining CRM systems, coordinating projects, or improving customer experiences, I am committed to delivering high-quality work and helping businesses achieve their goals.
Core Skills: Operations Management, Executive Assistance, Client Success, Customer Support, GoHighLevel CRM, Project Coordination, Workflow Optimization, Administrative Support, Calendar & Email Management, Podcast Operations, Landing Pages, Amazon PPC, Amazon Seller Central, Listing Optimization, Product Research, Keyword Research, Lead Generation, Process Improvement, Data Management, Reporting.
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