As a tenure in the BPO industry, I have gained experience and honed my soft skills, such as leadership, management, communication, active listening and time management skills. Over the last 6 years in the BPO industry, I have supported multiple programs such as retail, sales, financial and telco in which I helped to achieved success by not hesitating to share innovative ideas. I have also received certifications and recognition like, being a top trainer, Six Sigma certified Yellow Belt, GROW Coaching certified, PAIR coaching certified and many more. I would like to share my skills and talent to bring success with your organization.