I have been in the customer service industry for more than 10 years, wherein I worked with local and international clients. I have experience in telephone, email, and chat support, managed minor and major complaints, supervised customer support staff, and generated and analyzed customer data through the formulation of surveys. I may have limited experience with Wordpress and with Photoshop CS5, but I am very much proficient with Microsoft Word and Powerpoint. I have used online selling platforms such as Shopify, eBay, and Amazon and have also generated content for flyers, posters, advertisements, websites, annual reports, and brochures, not to mention, content for social media pages such as posts, videos, blogs, and product listings. Simply put, I am a diligent, resourceful, and results-driven individual who would exert her best efforts to contribute to your workforce.
