Application and Platform Support Engineer with 4+ years of experience in production fintech and enterprise systems. I specialize in maintaining high system availability (99.9%+) and resolving complex technical issues under strict SLAs.
I don’t just fix bugs—I optimize workflows. I have a proven track record of reducing manual workloads by 30–40% through automation and scripting.
Top Skills for Your Business:
Database Management: Expert in MS SQL data fixes, queries, and database corrections.
Technical Support: Tier 2/3 production support, API troubleshooting, and Root Cause Analysis (RCA).
Platform Reliability: System monitoring, security patching, and access provisioning for 200+ users.
Automation: Python and Excel automation to streamline reporting and repetitive tasks.
Awarded the Accenture Agility Award (2023) for consistently delivering high-quality results in fast-paced environments. Ready to help your team maintain stable, scalable, and efficient operations.
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