Dedicated and enthusiastic customer service representative with three months of practical experience in the entertainment sector, with a focus on Showtime and the NBA. Competent at troubleshooting and proficient in billing questions to guarantee flawless customer experiences. Currently I am a fourth year college student studying Bachelor of Science in Management Accounting at Polytechnic University of the Philippines. Bringing a special blend of financial savvy and customer-focused abilities, I combine my academic background with real-world experience to provide outstanding service and assistance.