Business Operations Partner | Systems Specialist
Hi there! 👋 I'm Rain - an operations specialist who keeps busy teams running smoothly behind the scenes, so you can focus on what actually grows your business.
With over 5 years of experience across real estate and wellness companies, I've helped brokerages close hundreds of transactions cleanly, built CRM and lead systems from scratch, and put SOPs in place that teams actually use. I've supported operations behind $100M+ in commission volume and managed lead systems with 30,000+ contacts - so whether it's one messy inbox or a whole workflow that needs rebuilding, I've probably untangled something like it before. ✨
Here's how I can help:
⚙️ Systems & Ops Strategy
Building and documenting SOPs, streamlining onboarding and offboarding, and setting up the systems that let a growing team scale without chaos.
🏠 Real Estate Operations & Transaction Coordination
MLS listings, CRM updates (Brivity, Zoho, Monday, ClickUp), contract and disclosure prep, compliance documentation, lead tracking, and keeping every file organized and closing-ready.
📣 Social Media & Marketing Support
Content creation and scheduling, email campaigns (Mailchimp, FloDesk), newsletters, and property/brand marketing using Canva, CapCut, and Filmora.
💬 Client & Team Communication
Scheduling, follow-ups, and the kind of dependable communication that makes clients feel taken care of.
I love the behind-the-scenes work - building a system that finally makes sense, catching the thing that would've slipped through, making a chaotic week feel manageable again. If that's the kind of support you're looking for, I'd love to connect! 🗂
Best,
Rain 🌧️
