Consistent Top Team Leader and Seller
12 years of experience as a Team Leader in outbound, inbound sales, and banking industry
8 years of experience in Banking Industry.
Total years experience in BPO is 16 years.
Became known as a focused "hunter" of new business, leveraging excellent listening skills and
talent for articulating the value-add of represented products and services
Comprehensive knowledge of the techniques and processes of providing customer care services
Expertise in providing and rece iving coaching and feedback
Ability to work effectively and efficiently in a call center team environment/ telesales.
In-depth knowledge of voice-logging systems and tools
Possess exceptional management, organizational and administrative skills
Strong written and oral communication, excellent interpersonal skills, quick learner Top Consistent
Agent/Seller
