Hello, my name is Janet Cuyos and I am a customer support associate with 6 years of experience in business process outsourcing. I am diligent and committed to providing excellent customer service to all of our clients. I have a holistic knowledge of MS software, including MS Word, Excel, and PowerPoint. Proficiency in using Shopify and Etsy Platform. Ship station Shipping Software, Bright Pearl, Vela, and Global-E. I am also knowledgeable in using CRMs such as Zendesk, Tableau, Zoho, and, Salesforce. I am always ready to go above and beyond to ensure that our client's needs are met in a timely and efficient manner.