, PI’m a Data and Business Intelligence Analyst with 8+ years of experience in a Telco BPO environment, specializing in operations and performance reporting.
I help businesses clean data, automate reports, and build clear dashboards that track KPIs and support decision-making.
What I can help you with:• Excel automation & advanced formulas• Power Query data cleaning & transformation• SQL reporting & data extraction• Power BI dashboards (KPIs, performance, ops metrics)• Operations & workforce reporting (AHT, SLA, productivity)
Tools I use: Excel, Power Query, SQL, Power BI, Power Pivot, Power Automate
I’m reliable, detail-oriented, and comfortable working with US-based teams and data.
