Hi, I'm ----------- -----------.
A dedicated professional with over 2 years of combined experience in the BPO industry, customer service, and virtual assistance. I've worked with reputable companies such as Tollanis Solutions Inc., Optum, Concentrix, and Prime Partners Co., holding roles in dispatching, appointment setting, wellness checks, and customer care.
Currently, I serve as a Dispatcher at Tollanis Solutions, coordinating real-time operations remotely. My previous role as a Lockdown Officer at LSS Security involved wellness check-ins and data entry under high-pressure situations. I've also worked as an Appointment Setter, Customer Care Advocate, and Customer Service Representative, where I developed key strengths in communication, multitasking, problem-solving, and CRM management.
Outside of work, I'm passionate about photography and photo editing—a creative outlet that sharpens my attention to detail and fuels my drive to deliver high-quality output in every role I take on.
I'm adaptable, remote-ready, and always eager to learn and contribute to meaningful projects.
