I am a Billing and Collections Specialist with over 7 years of experience in billing operations, accounts receivable, financial reporting, and customer support. With a Bachelor’s Degree in Business Administration major in Financial Management, I have a strong foundation in finance and accounting principles.
What I Bring to the Table:
-Billing & Accounts Receivable Expertise: Skilled in preparing invoices, monitoring payments, account reconciliation, and generating collection reports.
-Customer Support & Communication: Proven ability to resolve client billing inquiries with professionalism and empathy, ensuring high satisfaction.
-Financial Reporting: Experienced in preparing daily and monthly billing reports, transmittals, and payment summaries with high accuracy.
-Process & Team Support: Hands-on experience in assisting team operations, coordinating with finance departments, and ensuring smooth workflow.
-Technical Skills: Proficient in Microsoft Excel, Google Sheets, invoicing systems, and administrative tools.
Work Highlights:
-Billing Specialist – Cagayan de Oro Water District (2016–2024)
-Managed end-to-end billing and collection processes.
-Prepared financial reports and reconciliations.
-Resolved escalations and supported customer billing concerns.
-Finance Secretary & Collection Staff – Finance Department (2016–2017)
-Handled daily transmittals, financial documentation, and client coordination.
-Claims & Sales Processor – MAPRE Insular Insurance (2014–2015)
-Managed claims processing, client updates, and policy documentation.
Strengths: Detail-oriented | Strong English Communication | Proactive & Reliable | Fast Learner | Customer-Centered
I am seeking a remote full-time opportunity where I can contribute my expertise in billing, AR, and financial support while helping organizations optimize their revenue cycle and maintain excellent client relationships.
