Experienced as Customer Service Representative handling customer concern and satisfaction through face-to-face meeting, calls & emails of product quality, servicing and after sales support.
Handle servicing team as Servicing Project Coordinator with duties and responsibilities of planning and plotting of schedule, allocation of right servicing personnel based on capability and requirements per project. Bridge as connection between client and the company.
Team Leader Trainee of Customer Service Representative handling franchising (Product and Process), Live Facebook page, Delivery monitoring and update, after sales support (including Lacking’s (Product) and Complaints), Payment Verifications and Process of Payment Refund/Return.
Able to work under stress and pressure with flexibility and wide understanding on dealings with both client and company matters. Experience as Administrative Assistant with duties of the following.
Provides administrative support to ensure efficient operation of the office.
Answers phone calls, schedules meetings and supports visitors.
Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Verified
