5 years of experience on remote desktop support and 4 years experience in server administration and vmware.
Proficient in Microsoft Office and Internet Applications
Managing VMware Vsphere 5.5/6.0
Installing, Configuring and Managing Windows Server 2012
Administering Active Directory and Managing Group Policy
Advance knowledge in Microsoft Windows 10 and Windows 11
Advance knowledge in troubleshooting application, LAN setup and configuration of TCP/IP
Familiar in Incident Management ticketing system like BMC Remedy, Tivoli and ServiceNow
Storage and Backup Management (NETAPP, Netbackup, ACRONIS Backup)
Release Management, Change Management and Incident/Problem management
Network Monitoring System using CA Spectrum and Cacti
AWS Cloud Computing Services (EC2, S3, EBS, VPC, Route 53, ELB, ASG)
Azure Cloud Resources (Virtual Machines, App Service, Blob, File , Virtual Network, Load Balancer
