I obtained a Bachelor’s degree in Elementary Education. In the last 5 years, I have worked in various roles, including part-time professor at my Alma Mater, Payment Officer at IntercompLink, Healthcare advocate at Teleperformance, Business Processor Associate 2 at ADEC, and now, as a Señior Customer Support, I handles different queries via email, chat, or phone calls. I have extensive experience that allows me to easily handle multiple tasks while maintaining a high level of quality. As a professional, I understand the importance of providing quality work and excellent service to attract more clients.