I'm Salvino Gagliolo Jr, 40 years old from General Santos City Philippines. I'm Married with 2 kids. I'm a Dynamic Sales and Customer Service Professional with 13 Years of Call Center Expertise
Results-driven professional with 14 years of call center experience, including 9 years specializing in sales and business development. Known for delivering exceptional customer service, fostering long-term client relationships, and exceeding sales targets. Proficient in a wide range of skills, including product knowledge, quality focus, problem-solving, and conflict resolution. Key Competencies: Customer Service & Retention: Skilled in understanding customer needs, resolving conflicts, and driving satisfaction to build loyalty. Sales & Marketing Expertise: Extensive experience in direct sales, outbound sales, cold calling, email marketing, and customer retention strategies. Technical Proficiency: Adept in Google Sheets, online support systems, email management, and chat support platforms. Hospitality & Multitasking: Versatile in managing hospitality tasks while maintaining high productivity across multiple responsibilities. Problem Solving & Analysis: Strong analytical skills to assess market trends, evaluate information, and implement solutions. Dedicated to maintaining high standards in quality and service, with a proven ability to contribute to organizational growth and customer satisfaction.
