Transitioning my established background in data management, technical support, and team leadership with a recent Scrum Master certification, I am passionate about fostering agile and collaborative environments. My experience includes successfully leading teams at IQVIA, where I generated key productivity insights, partnered with US clients on new initiatives, and mentored tea-----------mbers to enhance performance. Prior roles at IQVIA and Social Weather Stations honed my analytical skills and meticulous approach to data. My commitment to growth is evident through my participation in the IQVIA Leadership Development Program and this latest agile certification. I bring a strong technical toolkit, including hardware troubleshooting and MS Office proficiency, alongside a Bachelor's degree in Information Systems. Beyond my professional pursuits, I enjoy J-Music, city-building simulations, and quality time with my wife and our cat, Cloudy.