Senior Virtual Medical Assistant coordinating 60+ tasks per day for 3–4 providers involving patient scheduling, chart updates, and follow-up communication for physicians and nurse practitioners. Strengthens virtual care delivery by training a new employee in navigating scheduling and creating a training guide for easy access, tracking post-surgical recovery, escalating 20+ patient concerns per month after follow-up calls, and keeping documentation accurate across high-volume administrative workflows. Brings a calm, organized approach to remote healthcare support and patient-facing coordination.
Verified
