Operations Leader and Systems Strategist with 13+ years of experience supporting remote agencies in streamlining operations, optimizing workflows, and scaling client delivery. Proven track record in implementing EOS frameworks, CRM/ERP systems, and automation (GoHighLevel, Zapier, -----------, N8N) to improve team performance, reduce operational bottlenecks, and increase client retention. Experienced in managing cross-functional teams across marketing, sales, and fulfillment, building SOPs, KPI dashboards, and data-driven systems that enable agencies to operate efficiently and scale sustainably.
