I'm josh, as a previous Customer Service Representative I can definitely say that I'm one of the agent that helps most of our customers diligently, especially customers needs assistance about their account or problems using their account. I'm also one of the Account Specialist which is knowledgeable enough to give an exceptional customer service experience. One of my best features is how I connect with my customer to fully understand their concern to give them a commendable help. My adaptability skills is also commendable even if I'm in a situation we're almost no one can adopt. I always do my best to run things smoothly tackling any issues or problems, but I know I can do more and I'm eager to learn more which make my proficiency as a customer service agent more solid and definitely do my job precisely.
