I have a decade of experience in the BPO and call center industry, I have successfully managed various Inbound and Outbound campaigns, including account activation and cancellation, updating and securing account information, technical support, billing inquiries and payment transactions, sales, customer service, and email support. My determination, dedication, reliability, integrity, and positive attitude have consistently driven my performance in fast-paced environments.
As a passionate Customer Service Representative, I am committed to delivering quality care and ensuring utmost customer satisfaction. I excel in building and maintaining excellent communication and relationships with clients, identifying customer needs, and providing effective solutions. My strong time management skills and extensive knowledge of the customer service industry, combined with my flexibility, hard work, and eagerness to learn new things, make me a valuable asset to any team.
